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Ask Anastacia: Who Helps the Client in an Emergency When I’m Not Available?
Yvonne wrote to ask a question as a follow-up to this post in which I talk about how you can fall into a situation of being too available to your clients, and what I did when that happened to me....
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Found Time? Move Work Forward to use it Efficiently.
You have gobs of things to get done. We all do. And, for me, the answer to getting it all done well has always been to calendar everything, and then work the schedule my calendar tells me to work. The...
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“Not Worth it,” is not Valid Commentary About Your Value
My friend and I were shopping over the weekend, and she saw a blouse she loved and instantly wanted to buy. But when she saw the price tag she changed her mind—not about loving it, but about buying...
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When Someone Treats You Badly, Go, and Go Quickly
In a coaching session with Sue, she shared deeply about how her biggest client (45 hours/month) was treating her poorly (with examples that were gruesome) and that as a result, she wasn’t sleeping,...
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To Deepen the Relationship, Meet in the Middle
In any interaction with a client, there’s your space, her space, and the space between you that’s available to be shared. Many times, we tend to stay in our own spaces—coming from our own...
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Are Outward-Facing Hours Your Key to Work-Life Integration?
I wouldn’t have been able to tell you whether I identify as an integrator or a segmenter, but I immediately saw myself as a segmenter the morning that I read this article by Melody Wilding. Managing...
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5 Best Tax Practices for the Worried Virtual Assistant
Whether you’re a new or more seasoned virtual assistant, if you feel worried about managing your money and paying taxes, these five ideas are for you. Fun fact: Back in the day when my business was...
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Planning Your Day When You Don’t Know How Much Time You Need To Do the Work
When you have a cubic ton of things to handle, how do you plan your day when you have no idea how much time you need to do the work? It’s the bane of existence for maaaaany people, not just virtual...
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Ask Anastacia: Why Are Humans Lousy at Estimating the Time They Need to Do...
In another post, I mentioned that we humans tend to fall down when we have to estimate the time it will take us to do something. Arnatte wrote to ask me why I think that is. That’s a great question....
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How To Confidently Talk About Your Experience as a Virtual Assistant When You...
Even with our amazing training and mentoring, something our new VAs can struggle with is how to talk with potential clients about their “VA experience” when they have very little, or none at all....
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Moxie Tip #14: Respect Resource Limits
Among the things a client has the right to expect from you is that you’re respect the value and limits of his/her resources. It’s easy to understand that you should be careful about spending the...
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Moxie Tip #15: Saying No
You can. You should. If you always do what’s best for your biz, there’s no way around doing it. And guess what? There’s never a reason to feel guilty for doing what’s best for you. You can’t please...
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How Can You Be Sure That It’s Time?
How can you be sure that it’s time to let a client go, time to change your business model, time to find training or sit for a certification, or time for…well, anything, really? When do you really know...
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Moxie Tip #16: Building Trust
Some people are naturally easily trusting. Others struggle. If you have a client who’s struggling, suggest that s/he give you a small thing to handle (take a small risk). Handle it superbly. Make sure...
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Moxie Tip #17: Push/Pull
First do what YOU want, and then attract the clients who think that’s terrific. Pull is far easier than push. The post Moxie Tip #17: Push/Pull appeared first on AssistU.
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Here’s Why Being Truthful Can’t Include Pretending
More than you’d imagine, I hear from folks who find themselves in uncomfortable situations with colleagues and/or clients that have them upset, concerned about something, feeling worried, or generally...
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Moxie Tip #18: Running the Show
Run your business; don’t let it run you. The post Moxie Tip #18: Running the Show appeared first on AssistU.
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Moxie Tip #19: All Things to All People
You can’t be all things to all people. To try is to set yourself up for failure. Instead, take the time to figure out who you are, what you want, and what you offer. Then go after it! The post Moxie...
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To the OG VAs: Do We Have the Moxie to be Legends?
This is for you if you’re an OG VA….say, in your business for more than 10 years. In 2006, Oprah created the Legend’s Ball to honor a group of black women who had paved the way for others. I can’t...
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Moxie Tip #20: The Life You Want
Develop standards based on the life you want to be living. Decide where your business fits into the bigger life picture. Always tuck your work around your life, rather than tucking your life around...
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